Q: Do you provide international tracking info?
A: Yes we do. Your international order will come with a tracking number once it is processed in which you will get an email. The package will show progress within Canada and then be transported to your home country. Once it enters your home country we aren't responsible for progress once handed over to your local post. Any questions about your shipment once it arrives in your country should be directed to your local post office. All duties are subject to be paid by the customer, not Classic Fight Shop.
Duties and Taxes
Import duties and taxes are not included in the product price or shipping and handling cost. These charges are the buyer’s responsibility as we are only charging the transportation fee for your order. You may check with your country’s customs office to determine if there will be additional costs.
The buyer is responsible for obtaining information regarding their country’s laws, regulations, and restrictions that may apply when placing an order. By placing an international order the buyer is responsible for abiding by their country’s laws, regulations, and restrictions.
Q: What's the difference between ordering online or visiting the store in person?
A: When you visit the store in person you get a personal experience and get to try on the gear and apparel before you make your purchase! Coming to the store is a luxury a lot of people around the nation don’t have and should be taken advantage of whenever possible!
Q: How do you get to the stores?
A: We are currently located inside Vision Sports Centre right at the main entrance.
Q: Do you carry the same items from your website in your stores?
A: The website is linked to our inventory system however there can be discrepancies with stock on occasions. To ensure the item is in stock, call ahead of time and we will set it aside for you.
Q: Has my order shipped?
A: Orders are typically processed as fast as we can handle them. Please allow 1-3 days to be packaged and picked up by Canada Post. Our warehouse is closed on weekends so orders placed on Friday will be handled on Monday.
Q: How do I contact you?
A: The best and fastest way is to send an email to [email protected]
Q: Can I place an order over the phone?
A: We can offer this in unique situations however we prefer to only handle things online or in store as it is easier for all parties involved.
Q: My package never came, what happens now?
A: Classic Fight Shop isn't responsible for any package once marked as delivered by the Canada Post or your local post office. If a package is shipped and not delivered for some reason we will open a claim with the Canada Post and send a new product when called for. We will do whatever we can to help our customers but are unfortunately at liberty of the Canada Post and their existing policies.
Q: What is your return or exchange policy?* *This only applies to online orders only. In-store orders aren't subject to returns.
A: We are proud to accept any product in its original, odour-free, unused or unworn condition (with any tags) for up to 30 days from the date of delivery.
Please be sure to include the order number and invoice in the return package. You will be responsible for return shipping costs. You may either receive store credit (If the item(s) were on clearance) or a refund, less shipping. For your protection, undergarments, swimsuits, mouth guards, protective cups, fight socks, compression wear and supplements cannot be returned, even if they are new. If you do not wish to exchange your product please include on the note that you would like a refund.
Gift Card purchases are not eligible for refunds.
Send you items back to:
Classic Fight Shop Returns/Exchanges
7475 Flint Road SE, Calgary, AB T3L1B6
Please include a note with what you'd like to swap for or have us do.
**ALL SALE ITEMS ARE FINAL SALE**
**Winning Japan is FINAL SALE**
Q; What payment methods do you accept?
A: We accept all major credit cards (Visa, MasterCard, Discover, and American Express) and Apple Pay, PayPal, Sezzle.
Q: Does Classic Fight Shop sponsor fighters?
A: Unfortunately we currently don’t offer opportunities like this, however we do repay those loyal customers alongside people who go out of their way to help spread awareness of the shop.
Q: How can I get my brand in your store?
A: A: Feel free to send us an email as we are always open to new brands if they can back the quality we stand to represent. Also please no unsolicited emails from manufacturers as they will be deleted and not read.
Q: What days are you closed at the stores?
A: We are usually closed for major holidays to give our staff a break as well. Keep an eye on our Instagram/Facebook page for up to the minute schedule changes.
Q: Does Classic Fight Shop sell wholesale?
A: We absolutely do, please email us at [email protected] to inquire more.
Q: Do we use 'cookies'?
Q: I had such a great experience at your store, how can I tell more people about it?
A: You can go to our Google page and help the world discover our service!
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